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CPI Non-Violent Crisis Intervention

  • Kool Center 200 West Michigan Avenue Battle Creek, MI 49017 United States (map)

Course Description:

 Participants will learn:

  • How to identify behaviors that could lead to a crisis.
  • How to effectively respond to each behavior to prevent the situation from escalating.
  • How to use verbal and nonverbal techniques to defuse hostile behavior and resolve a crisis before it becomes violent.
  • How to cope with fear and anxiety.
  • How to use the Crisis Prevention Institutes principles of personal safety to avoid injury if a behavior becomes physical.


Course Link:

CE Value (credits): 6
CE Type: Standard

Focus Education & Training

Contact Information:
Helen Royal