Course Description:

Adversities in life may negatively impact your client's thoughts, feelings, emotions and behaviors. Providers utilize their professional knowledge base to work with difficult clients that present with trauma, PTSD, history of abuse/neglect, anger, resistance and non-compliance. This training will present on current treatment modalities, key concepts, skill building, empathy and practical case studies that will assist providers with implementing client-centered interventions for handling situations when faced with difficult clients. In addition, this training will provide various strategies to communicating with and maintaining relationships with clients in order to yield ongoing progress and emotional regulation.

This training is relevant to the practice of Social Work because it provides providers with the skills necessary to understand and treat difficult behaviors. Survivors of trauma, abuse, neglect or unresolved adverse childhood experiences may present as resistant or difficult clients. Mental health is negatively impacted when clients develop a negative sense of self or develop ineffective coping mechanisms. This training equips providers with the therapeutic skills necessary to help clients work through challenging times. Difficult clients deserve to be properly serviced and treated and this training educates providers on effective treatment modalities and techniques.

Course Link: 
https://www.emich.edu/engage/business/professional-programs-training/programs/social-work/index.php

CE Value (credits): 3
CE Type: Standard

Sponsor Name:
EMU

Contact Information:
Julie Newland
734-487-4926
jnewland@emich.edu

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