CM Express: Accelerating Performance in New CMs. Module E. Stand
Even though CMs often start their careers as nurses or social workers—and thus have to meet those fields’ requirements regarding licensure, credentialing, and certification—the work of case management carries its own set of standards. This module explores the various levels of licensure, credentialing, certification, and codes of conduct that have been set for the case managers who serve patients. It begins by looking at the specific credentials and licensure that apply to CMs, as well as certification and practice standards. It then details, through case studies, how such codes of conduct can come into play during everyday practice.