Improving Outcomes in Revenue Cycle Management. Module B.
This module looks at the key players involved in helping to achieve an efficient, healthy revenue cycle. It begins by looking at what constitutes a healthy team—one in which the members work in a positive environment so that they can feel physically, mentally and emotionally prepared to do their jobs well. Next, the module explores how CMs affect operating revenues through careful use of such tools as discharge plans. Finally, the module details how the claims and reimbursement process affects revenue, and how a CM’s knowledge of the often- complicated process benefits both the patient and the hospital.